We are thrilled to share with you our Culture, Values and Promises. We want to make sure you understand what we stand for and what we promise to offer you.
So, first a little HISTORY:
Dr. Cao and Matteo opened South Slope Pediatrics in July of 2012 with the goal of offering a different patient/doctor experience and contributing to the growth of the local community.
OUR PURPOSE AND EVERYDAY GOALS:
At SSP we value relationships. Building strong relationships between patients, doctors and team members is at the center of our purpose and focus. We want to make sure that when you call us, come visit us or communicate with us in any way (email, social, verbal, etc.), you know that you are HOME and that we are here for YOU.Our mission is to give you the best experience of your day. We are here to help you and most of the time we will go above and beyond what’s required or expected to do so. Our goal is to establish a strong and trusted relationship with you.
We promise to always LISTEN, be KIND, be HUMBLE and to be HELPFUL.
We simply ask you to reciprocate so we can work on creating a strong relationship based on trust and open communication.
OUR CORE VALUES:
Your SSP Team has established a set of 10 Core Values that we base our behavior and decisions upon. Every month we will unveil 1 core value to you and discuss it at the office and via social media.
We encourage questions about our values and we would love to hear your side of the story as well. Engage with your SSP team members when you see them and ask questions.
The February 2017 Core Value is:
BE HUMBLE(Core Value #7).
Here is what we mean:
“At SSP we believe that no matter what happens, we should always be respectful of everyone. While we celebrate our individual and team successes, we are not arrogant nor do we treat others differently from how we would want to be treated.”
Please send us your thoughts, questions or stories about being humble.We would love to collect them for our Culture Book and for our social media stories.
Dr. Cao and the South Slope Pediatrics Team