We are thrilled to share with you our Culture, Values and Promises. We want to make sure you understand what we stand for and what we promise to offer you.
So, first a little HISTORY:
Dr. Cao and Matteo opened South Slope Pediatrics in July of 2012 with the goal of offering a different patient/doctor experience and contributing to the growth of the local community.
OUR PURPOSE AND EVERYDAY GOALS:
At SSP we value relationships. Building strong relationships between patients, doctors and team members is at the center of our purpose and focus. We want to make sure that when you call us, come visit us or communicate with us in any way (email, social, verbal, etc.), you know that you are HOME and that we are here for YOU.Our mission is to give you the best experience of your day. We are here to help you and most of the time we will go above and beyond what’s required or expected to do so. Our goal is to establish a strong and trusted relationship with you.
We promise to always LISTEN, be KIND, be HUMBLE and to be HELPFUL.
We simply ask you to reciprocate so we can work on creating a strong relationship based on trust and open communication.
OUR CORE VALUES:
Your SSP Team has established a set of 10 Core Values that we base our behavior and decisions upon. Every month we will unveil 1 core value to you and discuss it at the office and via social media.
We encourage questions about our values and we would love to hear your side of the story as well. Engage with your SSP team members when you see them and ask questions.
The February 2017 Core Value is:
BE HUMBLE(Core Value #7).
Here is what we mean:
“At SSP we believe that no matter what happens, we should always be respectful of everyone. While we celebrate our individual and team successes, we are not arrogant nor do we treat others differently from how we would want to be treated.”
Please send us your thoughts, questions or stories about being humble.We would love to collect them for our Culture Book and for our social media stories.
Dr. Cao and the South Slope Pediatrics Team
As we enter the year of 2017, we have never been surrounded by so many troubling world events. It’s impossible to escape – we’re being hammered with it on social media, TV, radio, and throughout our daily discussions with friends and family. There is no time more important than NOW to focus on the GOOD in the world, reminding ourselves to always be kind and loving… and we must all work hard together to spread that love around.
How do we do that? A great place to start is with our children. Let’s talk to our children about what is important in this life, and that is KINDNESS and LOVE. Have you wondered what these words mean to them?
Pure, honest and innocent, they speak from their hearts without any hesitation or inhibitions. Let’s hear what these two words mean from their own mouths, and let these words of wisdom give us all a little hope and inspiration.
What Does Kindness Mean to You?
– Being a good person to your family, and taking care of them when they are sick or feeling sad. If someone is having a bad day, be extra nice to them and don’t bother them – Parker, 7
– Kindness is being nice to a friend, especially if someone is playing alone. Never make fun of someone and share your food – Cameron, 9
– To be kind means to standing up for someone and care for them and generally be there for them – Celia, 6th grader
– Being kind means standing up for one another, helping each other and taking care of each other – Kira, 4th grader
– To be kind is to have respect – Stephen, 4th grader
– Kind means to be nice to someone – Joseph, 1st grader
– To respect others, show how much you love them and helping others who need help – Kailei, 4th grader
– To be kind means not to be mean to people – Anonymous, 4th grader
– Kind means loving, treating others with respect – Anonymous, 4th grader
– Be nice to others, help and be happy and helpful – Owen, 11
– Kindness means to help others and to forgive and forget and be nice to others – Peyton, 9
– That you don’t be mean and say hurtful things – Finn, 6
– When you feed me – Dylan, 3
– It helps love get around the world – Damon, 9
– Kindness is you need to treat people good – Harper, 5
– Being nice to everyone you know – Avery, 5
– When you’re being kind to someone you’re being nice to them and you’re being their friend – Val, 8
– When you’re being nice to someone – Ellie, 8
– Giving kisses and hugs and being nice – Emmett, 3
– Kindness is doing what you know is right to make other people happy – Evan, 11
– Be kind – Juno, 4
– Being nice and thoughtful – Nina, 7
– When you’re being nice and helping – Amaya, 4
– Being friends with someone – Cole, 6
– Kindness is helping someone – Isaac, 8
– Being calm, nice and giving kisses to someone – Alina, 4
– To make someone who is sad – make them happy, and you’re kind hearted- like you’re being nice to someone and they really appreciate it and they’ll be nice to you – Anonymous, 4th grader
What Does Love Mean to You?
– Love is always telling someone you love them more. If someone looks like they had a bad day, give them a long hug that usually cheers them up! Love is also making something for them, not buying a gift. I think that shows a lot of love – Parker, 7
– Love is doing what you don’t really want to do because you know that person wants to do that, like I don’t always want to play UNO but I know that my sister does so I do it to make her happy – Cameron, 9
– Having appreciation for people – Celia, 6th grader
– Love means being there, hugs, kisses, fully being there and helping them. To be present and visible – Kira, 4th grader
– Love is what you feel when you really care about someone – Stephen, 4th grader
– Love means when you care for people so much – Joseph, 1st grader
– Love means helping others around you, sharing and keeping others safe and comfortable – Kailei, 4th grader
– Love is when you really care for somebody or something – Anonymous, 4th grader
– Love is honesty, friendship, happiness and helpfulness – Anonymous, 4th grader
– It keeps people together and makes people happy – Owen, 11
– It means it makes happiness and makes a happy thought – Peyton, 9
– It’s happiness in your heart and you have it in your body – Finn, 6
– When you feed me more – Dylan, 3
– Love makes the world go around – Damon, 9
– Kissing – Mia, 4
– Family – Victor, 11
– People loving people – Harper, 5
– Liking someone but a lot – Avery, 5
– Love is about friendship and being nice and hugs and kisses – Ava, 5
– When you love someone you want to take care of them and if they’re sick you want to help them – Val, 8
– When you treat something or someone nicely and when you like them – Ellie, 8
– Pancakes – Luke, 4
– Giving kisses – Emmett, 3
– Something really enjoyable or someone that you look forward to seeing – Evan, 11
– I love you, to love everybody – Juno, 4
– Loving, sharing and caring – Nina, 7
– I love you – Amaya, 4
– Love is taking care of someone and marrying them – Cole, 6
– Love is family – Isaac, 8
– Love is mommy and daddy, God and friends – Alina, 4
– Caring for someone else – Tessa, 8
– When you love someone you feel happy inside and very comfortable with them inside – Anonymous, 4th grader
“The best portion of a good person’s life are their little, nameless, unremembered acts of kindness and of love”. – William Wadsworth
written by Dr. Cao
In response to the recent shocking tide of intolerance, I want to make sure you know that:
“Our Company stands with Love, Equality, Kindness, Compassion and Community.
These are the values in which your SSP Team believes. By showing this ‘Love in a safety pin’ sticker on our door we want you to know that SSP is a Safe Haven where you will find smiles and help in the (hopefully unlikely) event that you find yourself harassed or bullied on the streets of Park Slope.”
I am inviting all families and local businesses to join our ‘Love in a Safety Pin’ Campaign by claiming your free sticker and post photos online using #LoveInASafetyPin
How you can help:
1) Donate (gofundme.com/love-in-a-safety-pin) so we can keep producing and distributing stickers free of charge nationwide
2) Post on social media your photo with your sticker with hashtag #LoveInASafetyPin
3) Share this campaign with your friends and family
If you are a business:
1) Display your sticker in your storefront window
2) Establish a protocol to help in the event someone needs to seek refuge in your business
3) Post on social media the following statement:
“Our Company stands with Love, Equality, Kindness, Compassion and Community. These are the values in which your (Company Name) Team believes. By showing this ‘Love in a safety pin’ sticker on our door we want you to know that (Company Name) is a Safe Haven where you will find smiles and help in the (hopefully unlikely) event that you find yourself harassed or bullied on the streets of (Your Neighborhood Name). #LoveInASafetyPin”
When making a donation we will send you or a friend of your choice a free sticker.
Display it proudly and help your community. Help spread the LOVE !